My book on Communication Skills: coming soon.

Present - Human communicaiton at work in the age of artificial intellegence.

Artificial intelligence is getting very good at a great many things. Being human with another human being is not one of them.

The skills of human connection — presence, trust, genuine attention, the conversation that changes something — are not just surviving the rise of AI. They are becoming the most valuable professional assets of the decade.

The problem is rarely knowledge. It is the gap between knowing and doing — and that gap closes only one way: through deliberate, reflective practice.

Present is a guide to closing that gap. Drawing on thirty years of working with professionals across sectors and continents, Richard Feltham sets out the specific skills that make the real difference to how you show up in the conversations that count — and, crucially, how to build them so they hold up under pressure, when it matters most.

In an age when artificial intelligence is reshaping what work looks like and which skills are valued, the ability to connect, communicate and be genuinely present with another person has never mattered more. This is the territory software cannot tread. And it is entirely learnable.

Present covers the skills that experienced professionals come back and tell me they are still using years later: emotional capital, clarity of aim, feedback, courageous conversations, open questions and listening, storytelling, presentations, and making connections. It is a book not just about knowing these skills, but about making them yours.